Refund Policy

We strive to ensure customer satisfaction with our digital AI applications. Our refund policy includes the following:

1. Eligibility for Refund

Refund requests must meet the following criteria to be eligible:

Refund requests must be made within 30 days of purchase.
The product or service must have technical errors that were not caused by the user’s actions.
The product must not meet the expectations as outlined in our product descriptions, demos, or trial version.
Refund requests will not be accepted for products or services that have been used or altered in violation of the terms of service.

While we aim to ensure customer satisfaction, the following exceptions apply:

No refunds will be issued if the product was purchased on sale or through promotional discounts that explicitly state “no refunds” in the terms.
Refunds will not be provided for unauthorized or fraudulent transactions.
If the customer has accessed or downloaded any part of the service after the refund request, eligibility for a refund may be denied.

To request a refund, please follow these steps:

Contact our support team within 30 days of purchase by Contact us.
Provide the following details in your request:
- Your order number.
- The email address associated with the purchase.
- A brief explanation of why you are requesting a refund.
Our support team will review your request and respond within 3-5 business days.
If your request meets the refund criteria, we will process your refund within 7 business days. Refunds are issued to the original payment method.

In certain cases, we may offer partial refunds if:

The customer has used part of the service, and a full refund would not be applicable.
There is a technical issue with the product that can be resolved, and the customer prefers a partial refund instead of a full refund.

The exact refund amount will be determined based on usage, time elapsed since purchase, and other factors at the discretion of our support team.

For subscription-based services, our refund policy applies as follows:

Refunds for subscription services are only available within the first 30 days of the subscription period.
If a customer cancels their subscription after using the service, no refund will be issued for the remaining unused period.
After the first 30 days, customers can cancel at any time but will not be entitled to a refund for the unused portion of the subscription.

We reserve the right to deny any refund request if:

The refund request is made after the 30-day period.
The request does not meet the outlined refund criteria, including misuse of the service or fraudulent claims.
The customer has violated the terms of service or engaged in prohibited behavior.

If you have any further questions or concerns regarding our refund policy, please contact our support team. We are here to assist you: